Shipping policy

We aim to process and dispatch all orders from the DIA Shop as quickly as possible.

Stock permitting, most orders are delivered within 14 working days (excluding weekends and bank holidays). However, please allow up to 28 days for delivery.

Delivery times are estimates only and may vary depending on product availability, demand and location.

We are not responsible for delays caused by delivery carriers, customs processes or circumstances outside our control.

Please ensure that your delivery details are accurate when placing your order. We cannot be responsible for delays or failed deliveries caused by incorrect information.

Delivery charges, where applicable, will be shown at checkout before you complete your order.

Risk of loss passes to you once your order has been dispatched.

If you have any questions about delivery, please contact us.