Cancellation policy

Subscription Services

Some services available through our store are offered on a recurring subscription basis. This policy explains how you can manage or cancel these subscriptions.

When you purchase a subscription service, you authorise recurring payments at the price and billing frequency shown at the time of purchase.

Your payment details are stored securely by our payment providers and will be used to process future subscription payments unless you cancel your subscription.

Cancelling Your Subscription

You may cancel your subscription at any time by:

  • Logging into your account and managing your subscription settings; or
  • Contacting us directly for assistance.

Unless otherwise stated, cancellation will prevent future renewal payments from being taken. Access to the subscribed service will normally continue until the end of the current paid subscription period.

Refunds

Subscription payments are generally non-refundable once a billing period has commenced and access to the service has been provided.

Any refund requests will be considered in accordance with your statutory rights under UK consumer law and our Refund Policy.

Contact Us

If you require assistance with managing or cancelling a subscription, please contact us using the details provided on our website.